Our Veterinarian and Pet Care Provider program safeguards your business.

Veterinarian and Pet Care Provider Program - Veterinarian Doctor Comforting While Getting Ready to Examine a York Terrier Puppy at the Veterinarian Clinic

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Our Veterinarian and Pet Care Provider program is designed for veterinarians located in the Lehigh Valley and surrounding areas.

About the program.

As a veterinarian or pet care provider, you take pride in what you do. You’re invested in your business and the pets you care for. Our advisors and underwriters understand this and have developed a special program for you to provide you with better protection and peace of mind.

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Veterinary Office
General Liability
Risk Factor

Veterinary practices are susceptible to many risks, such as claims due to bodily injury, property damage, personal injury, and more.

Solution

General liability insurance is an absolute necessity for any practice. It provides broad coverage when you are deemed responsible and liable, and will also pay to defend any covered lawsuit or action, regardless of its merit. Additional limits are also available with a commercial umbrella insurance policy.

Cyber Liability Insurance
Risk Factor

The internet has spun a whole new web of liability exposures. E-commerce, social networking, cloud storage, and other technologies bring great benefits to large and small practices alike. But with these benefits also come challenges, including protection of privacy, data, and the financial information of your customers.

Solution

Cyber liability insurance protects your practice in the event of unauthorized access to electronic data or software within your network. It also provides coverage for spreading a virus, extortion, accidental release of personal identifiable information, and resultant damage caused by a lost or stolen laptop or other mobile device. This coverage is quickly becoming more and more important as you embrace technology to help run your practice.

Veterinary Malpractice / Professional Liability
Risk Factor

Veterinarians and licensed staff face a high risk of being sued by patients for such things as claiming a wrong diagnosis or treatment. All lawsuits must be defended, regardless of merit.

Solution

Professional liability insurance, commonly known as veterinary malpractice insurance, can help with the cost of legal expenses and other damages if a lawsuit is filed making allegations regarding errors in your work.

Business Income / Business Interruption
Risk Factor

What would you do if a fire impacted the operation of your practice? Or what if a pipe leak caused a system outage or extended downtime? These and other events can destroy your ability to treat patients and bring in revenue, which can have a major long-term impact on the viability of your practice.

Solution

Business interruption insurance compensates you for lost income if your practice cannot operate as normal due to damage that is covered under your commercial property insurance policy, such as fire or water damage. This type of insurance covers the revenue your practice would have earned, based on your financial records, had the incident not occurred. The policy also covers continuing operating expenses such as rent, electricity, and ordinary payroll.

Specialized Equipment
Risk Factor

Many veterinary offices unknowingly underestimate the costs associated with replacing medical equipment. It’s not uncommon to find out that there is not enough coverage to replace it, and sometimes it’s already too late.

Solution

With a business owners insurance policy (BOP), most office equipment is included as business personal property and would be protected in the event of a covered loss. For specialized, high-valued equipment, a separate policy may be required. Your agent or broker can help you to make that determination.

Workers’ Compensation
Risk Factor

If one of your employees receives an injury or becomes ill due to a work-related occurrence, you are required by law to have the proper coverage in place.

Solution

Workers' compensation protects your employees should a job-related injury or sickness occur during the course of employment. This coverage is required by law, so be sure that you understand your obligations.

Employment Practice Liability Insurance (EPLI)
Risk Factor

On average, it’s estimated that three out of five businesses will be sued by their employees. While there is nothing you can do to prevent someone from filing a lawsuit, you can limit the costs of defending a legal claim with proper insurance coverage.

Solution

Obtain employment practice liability insurance (EPLI) to protect your practice and its directors, officers, and employees from alleged employment-related acts such as wrongful termination, failure to promote, discrimination, and sexual harassment.

Commercial Umbrella
Risk Factor

What happens when your practice faces a large liability loss that exceeds the basic limit of your standard policy?

Solution

You should consider purchasing a commercial umbrella insurance policy which provides higher limits, typically between $2,000,000 and $10,000,000, and often broadened coverages. Coverage is extended over various policies, including general liability insurance, business auto, and directors and officers liability insurance.

Animal Bailee
Risk Factor

If your practice hospitalizes, boards, or transports animals, you can be held responsible for any number of things that can happen to the animal while it is in your care, custody, or control.

Solution

Animal bailee provides coverages for damages arising from causes unrelated to treatment. This can include fire, theft, escape, flood, or an attack by another animal.

License Defense
Risk Factor

More and more, people are reporting practices to their state licensing bureau for any number of reasons that are not related to the care you’ve given an animal. Defending these claims often requires representation by an attorney who has specialized knowledge in this area.

Solution

Responding to complaints against your veterinary license can be very costly. License defense coverage can help cover these costs. This separate coverage is necessary because this type of complaint is separate from lawsuits covered by malpractice insurance.

Program benefits.

Here are some of the benefits that the Veterinarian and Pet Care Provider program has to offer:

  • Access to risk control consultants who have experience helping veterinarians and pet care providers identify and reduce potential risks.
  • Support from claims and customer service teams that have special training in serving your unique needs.
  • Veterinarians professional liability—for the sums you become legally obligated to pay as damages arising out of your rendering or failure to render professional service.

Coverages offered in our programs.

These coverages may vary, but may include coverage for your employees or anyone acting under your personal direction or control, $10,000 for legal expenses that you become obligated to pay arising from, no policy aggregate for professional liability claims, equipment, income loss and extra expenses you incur due to the damage or loss of equipment, as well as up to $5,000 per animal and $50,000 per covered loss. There are a variety of coverage options available through our unique program, including:

  • Veterinarians Professional Liability
  • Animal Grooming Professional Liability
  • Animal Coverage
  • Mobile Veterinarian Equipment
  • Data Breach Coverage
  • Employment Practices Liability Coverage
  • Business Automobile Coverage
  • Mobile Veterinarian Coverage
  • Workers’ Compensation
  • Commercial Umbrella

For more information about protecting your practice with our Veterinarian and Pet Care Provider program, contact us to go over your insurance needs and coverage options.

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